A complete ground-up redesign
Redesigning and rebuilding an application has its own unique set of challenges. I wanted to make sure that familiar design patterns stayed in place while at the same time fixing user interactions that were broken.
From March 2013 to October 2013 I was the design lead on the mobile device management team at OpenPeak. I provided visual and interaction design, as well as information architecture planning for the internal redesign of the Toggle Manager product.
Moving away from Adobe Flex
The first iteration of Toggle Manager was entirely built with Adobe Flex. Flex provided many "off the shelf" user interface components and interaction flows. I imagesed with the engineering team to decouple the application from Flex and do a complete ground-up redesign.
Designing a modular and simplified experience
The team wanted a flexible, efficient, and visually appealing experience for admins to use. I designed a modular card-based system that could be mixed and matched to serve the various needs of the user.
Designing the experience with engineers
Pulling in the engineering team early in the design phase always produces better results. I worked closely with them and established a daily collaborative white-boarding session to design user journeys and information architecture.
White-boarding sessions were always captured, synthesized, and then translated into wireframes. These wireframes provided a document the engineers, product managers, and I could reference when establishing functional requirements for the project.
Building a brand new online marketplace to serve creative professionals.
Bringing to market a more humane and customer focused debt collection experience.
Making online security products easier to use.
Redesigning the booking experience on AVVAY to reduce complexity and increase transparency.
Designing a more simplified and polished experience to the Toggle Manager web application.
Building a brand new platform for creative professionals and production agencies to connect and work together.
Designing and documenting user interface patterns for consistency, efficiency, and maintainability.